City of Grinnell issued the following announcement.
Bird has launched a shared electric vehicle service throughout Grinnell. Those interested in using the electric vehicles should download the Bird app to find the closest Bird. The vehicles require a credit card for payment and all riders should be 18 years of age or older. The vehicles should not be ridden on sidewalks in the Central Business District or other areas that are signed as not allowing bicycles to be ridden on sidewalks.
Any complaints about how a Bird is parked or any other issues should be reported through the Bird app.
Safety Videos from Bird:
Contact Information for Bird:- Community Mode: Community Mode is accessible by clicking the "⚠️" in the bottom left corner within the Bird mobile app. Click this button, and you’ll find three separate options: report a “Badly Parked Bird’’, “Damaged Bird”, and “Contact Bird”. You do not have to be a rider to use this feature (only have to have the app downloaded).
- hello@bird.co: General support email address
- +1 (866) 205-2442: The 24/7 support line to reach Bird over the phone
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